Terms of Service
Last Updated: June 9, 2026
Welcome to Kings Mountain Physical Therapy LLC. By scheduling an appointment, engaging our physical therapy or sports performance services, or accessing our website, you agree to the following terms.
Clinic Approach
Kings Mountain Physical Therapy LLC is a private, cash-based physical therapy clinic. We provide one-on-one, individualized care free from insurance-dictated limitations. By booking with us, you acknowledge that you are seeking professional physical therapy and performance services in a setting focused on personalized outcomes rather than insurance-covered reimbursement models.
Appointments & Cancellations
Due to the nature of our one-on-one, private sessions, your time is reserved exclusively for you. Please provide at least 24 hours' notice for any cancellations or rescheduling to allow us to offer that time to other patients. Failure to provide adequate notice may result in a cancellation fee.
Patient Responsibilities
Patients are expected to be active participants in their care. This includes complying with prescribed home exercise programs and providing accurate medical history to ensure safe and effective treatment. Kings Mountain Physical Therapy LLC is not responsible for injuries resulting from a patient’s failure to adhere to professional guidance or from performing exercises outside of the supervised clinic setting.
Payments
As a cash-based clinic, payment is due at the time of service unless otherwise arranged via a package or contract. We do not bill insurance providers directly; however, we can provide documentation upon request if you wish to submit claims to your insurance provider for out-of-network reimbursement.
Privacy
Your medical information and personal data are handled with the utmost confidentiality. Information collected through our scheduling portal and contact forms is used strictly for your care, scheduling, and clinic communication.